Overview
Certain altaFlow Services may include features and functionality built on other service technologies for which airSlate WorkFlow contracts other businesses ("Subprocessors") to provide Services to altaFlow users. This page lists and describes such altaFlow's Subprocessors contracted by provider companies listed on the Contracting Entity Table.
Unless otherwise specified on this page, we use the same Subprocessors.
Capitalized terms used on this page are defined in the altaFlow's Terms of Service and Data Processing Addendum.
altaFlow may update this Subprocessor List by making changes to this webpage without notice.
You can request notifications about updates to this webpage by filling out our Subprocessor Action Request Form and selecting "Subscribe to Subprocessor List updates."
Infrastructure Subprocessors
altaFlow relies on certain infrastructure suppliers to support the delivery of the Services. For certain products and offerings, you may be able to choose from an available list of countries where your account is provisioned, but the choice must be made in advance when your instance is initially provisioned.
The following list describes altaFlow's infrastructure subprocessors:
- Akamai Technologies, Inc.: Content Delivery, Security, and Threat Management (United States)
- Amazon Web Services (AWS): Cloud Service Provider (United States, Germany, Australia)
- Google Cloud Platform (Google LLC): Cloud Service Provider (United States)
- RingCentral, Inc.: Cloud-Based Communication Services (United States)
- Cloudflare, Inc.: Content Delivery, Security, and Threat Management (United States).
Service Subprocessors
Provider uses the following service subprocessors to provide functionality within Services:
- eID Easy: Electronic Signature Services (Estonia)
- InterFax: Facsimile Document Transmission (United States)
- Lob.com: Document Mailing Services (United States)
- MetroFax: Facsimile Document Transmission (United States)
- Notarize: Remote Online Notarization Services (United States)
- NotaryPro: Remote Online Notarization Services (Canada)
- TaxBandits: Electronic Document Filing Services (United States)
- OpenAI: Corporate Non-Sharing AI Large Language Model for AI-Based Feature Automation (United States)
- Anthropic, PBC: Corporate Non-Sharing AI Large Language Model for AI-Based Feature Automation (United States)
- Google Cloud Platform (Google LLC): Corporate Non-Sharing AI Large Language Model for AI-Based Feature Automation (United States)
- Phaxio: Facsimile Document Transmission (United States)
- SignalWire: Phone Calls Communication (United States)
- Twilio: Phone Calls and Text Messages Communication (United States)
- Zendesk: Customer Support Ticketing System (United States)
- Intercom: Customer Support & Messaging Platform (United States).
Objecting to Subprocessors
You may object to a altaFlow subprocessor by filling out our Subprocessor Action Request Form and selecting the "Object to a Subprocessor" option.